You track an Amazon Haul order exactly like any Amazon order: Amazon app → Your Orders → the order → Track package. Haul tracking usually shows a long “shipped” gap of several days while the consolidated shipment crosses to the US, then updates quickly once a domestic carrier scans it. A quiet tracking page is normal for a week; past the promised window is when to act.
Step by step
- Open the Amazon Shopping app and tap Your Orders (or go to amazon.com/orders on desktop).
- Haul orders are listed with your other orders; the item cards show a Haul label.
- Tap the order, then Track package.
- You will see a status timeline: Ordered → Shipped → In transit → Out for delivery → Delivered, with an estimated delivery window.
What the statuses mean for Haul
| Status | What is really happening |
|---|---|
| Ordered | Payment taken; items being picked at the origin facility, usually 1 to 3 days |
| Shipped | Your parcel is in a consolidated international shipment; expect 3 to 7 quiet days with few scans |
| In transit (US) | Handed to a US carrier such as USPS or a regional carrier; scans resume |
| Out for delivery | Arrives that day |
| Delivered | Check porch, mailbox and parcel locker; photo proof is sometimes attached |
When tracking does not move
No scans for five or six days during the “Shipped” phase is normal for Haul. If the estimated delivery date passes with no update, use the Problem with order option on the order page. Non-delivery is covered by the A-to-z Guarantee, so you will get a refund or replacement rather than being stuck.
How do I track my Amazon Haul order?
In the Amazon app, go to Your Orders, open the Haul order and tap Track package. It works the same as any Amazon order.
Why does my Amazon Haul tracking say shipped but not moving?
Haul parcels travel in consolidated international shipments with few scans until they reach a US carrier. Several quiet days are normal.
Does Amazon Haul give a tracking number?
Yes, once the parcel is handed to a carrier the order page shows the carrier and tracking number.
What if my Amazon Haul order says delivered but I did not get it?
Check with household members and neighbors, wait 24 hours, then report it under Problem with order; the A-to-z Guarantee covers non-delivery.